Axiom communications platform

Communication is fragmented across multiple channels in today's enterprise environment, resulting in missed opportunities, delayed responses, and disjointed customer experiences. Consumers expect rapid, personalized, and consistent engagement across channels, so businesses cannot afford to manage channels in silos . Axiom is changing the landscape of enterprise communications by seamlessly integrating SMS, email, voice, and WhatsApp into one intelligent, centralized Axiom communications platform   built for scale and accuracy. All Your Channels, All in One Platform Larger organizations are often multinational and multi-market, and therefore have multiple communications preferences to deal with. Axiom takes all the important channels, SMS, email, voice, and WhatsApp and brings them into a single pane of glass to manage real-time discussions without switching tools . By doing this, you eliminate isolated data and ensure communications are relevant, timely, and consistent. ...

In today’s competitive digital retail industry, customer expectations are evolving faster than ever. expect almost instant, consistent, and tailored communication on any channel they happen to be on where they can be engaged (e.g., shopping from their mobile device, checking on an SMS delivery status, or communicating with support via social media). For enterprise e Commerce businesses, siloed Multi channel communication tool simply can not keep up. Presenting the unified multichannel communication platform from Axiom.. Centralizing Your Messaging A centralized engagement strategy is the ultimate connection of customer touchpoints to create one full experience for Axiom. Axiom links voice, SMS, email, push notifications, and social messaging to eliminate fragmented data silos, and add relevant connections at each phase of the buying journey. This provides businesses with a timely messaging ability to large eCommerce brands, increased conversions, lowered abandonment rates, and...

An Omnichannel marketing strategy is meant to be interconnected, integrated, and accommodating across all channels. These channels would be reflective of each other and respond to the actions of the customers in a cohesive manner, no matter which channels they use the most or have used at last. For instance, if a customer is on a shopping spree on an ecommerce website but then abandons their cart, the mobile app of the brand will recognize this fact and carry out the next level of engagement automatically by sending a push message.