As you move into 2025, business process automation (BPA) is going from a way to save money to a strategic force that is changing how agile businesses work. Companies across many industries, such as finance, health care, retail, and telecommunications, are not only automating work ; they’re redefining work itself . This article explores what the next wave of automation means for large-scale businesses. Intelligent, Adaptive Automation Becomes a Reality AI is about to kick off the next wave of Omnichannel marketing automation . Industry voices predict that artificial intelligence will not just support automation ; it will orchestrate it with cognitive learning and real-time optimization incorporated directly into dynamic workflows. This transformation allows systems to respond in the moment, increasing both the responsiveness of and the operational accuracy within enterprise ecosystems. Agentic AI and Autonomous Process Agents Emerging academic research points to a future...
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