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Managing Crisis Communications with Axiom: A Powerful Tool for Fast, Clear Messaging

 


Crisis communication is a sub-specialty of the public relations profession designed to protect and defend an individual, company, or organization facing a public challenge to its reputation. Crisis communication aims to raise awareness of a specific type of threat, the magnitude, outcomes, and specific behaviors to reduce the danger. Crisis management has been defined as "a set of factors designed to combat crises and to lessen the actual damages inflicted." Crisis management should not merely be reactionary; it should also consist of preventative measures and preparation for potential crises.

Channel communication

A channel communication refers to a physical transmission medium such as a wire or a logical connection over a multiplexed medium such as a radio channel in telecommunications and computer networking. A channel is used for information transfer, such as a digital bit stream, from one or several senders to one or several receivers. A channel has a certain capacity for transmitting information, often measured by its Hz bandwidth or data rate in bits per second. At Sinch, we provide the best channel of communication for every user.

Multi-channel marketing for business

Multi-channel marketing for business mixes many distribution and promotional channels into a unified strategy to attract customers. This approach efficiently and effectively communicates a product or service's value using the unique strengths of specific marketing channels. These channels include but are not limited to, email, direct mail, websites, social media, display adverts, and/or a retail storefront. Marketers may use several distribution channels so customers can procure products in their preferred way.

Axiom communications platform

For enterprises sending voluminous, time-critical, and versatile business communications via different marketing platforms. Axiom communications platform is a centralized communication management platform that integrates seamlessly into the enterprise environment and its business partners via its powerful unified API to strategically manage, monitor, and control business communications. With its simple vendor onboarding, robusttraffic distribution, and smart routing algorithms, brands can achieve operational excellence by sending real-time messages in milliseconds globally.

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